The Town of Chapel Hill also provides EZ Rider: a paratransit service with an appointment-based shuttle that takes individuals who can't use the standard route door-to-door around Chapel Hill and Carrboro.Ĭhapel Hill Transit is also working to improve language access by ensuring they have documents and services in multiple languages so all customers are able to use their services, according to Powell. Additionally, Powell said the department strives to serve all neighborhoods equitably by ensuring they have enough destinations for transit users to get to places safely and frequently.Īll buses are compliant with the Americans with Disabilities Act as they have "kneeling" technology, which lowers the bus to allow people to board without having to climb steps, as well as ramps for wheelchair users. “It's the building block to a really successful life for a lot of people to get the access to the other things that they need to grow and thrive,” Powell said.Ĭhapel Hill Transit has been fare-free for over 20 years. “I know there are Safe Rides, but that's very late and it's only for three days a week.” Overview of Chapel Hill TransitĮmily Powell, the community outreach manager of Chapel Hill Transit, said having the option to use public transportation is a cornerstone in many people’s lives. “The only reason I would not give it 'entirely very satisfied' is because the night buses basically don't exist - what I mean is after 8 p.m., there's no buses,” Kekejian said. So, it's really nice I can rely on it to always come, but it would be nicer if it was on time.”ĭavid Kekejian, a postdoctoral research associate at UNC, said he is satisfied but mentioned the lack of nighttime buses. “I live really far away from campus, so I take the bus every day. “You just kind of have to show up around the time it gets there and hope,” Whittington said. Although, she added that it would be more convenient if the buses were consistently on time. Katie Whittington, a UNC sophomore, said she is fairly satisfied with the bus system. Sixty-eight percent of survey respondents reported they were "satisfied" or "very satisfied" with Chapel Hill Transit, according to the survey. Chapel Hill Transit was ranked sixth out of 13 in a poll on which initiatives should receive the most support from the Town. The responses were used to help the Town establish budget priorities and refine policy decisions. In January and February of last year, the ETC Institute administered a survey to Chapel Hill residents and 429 households responded.
Chapel hill transit ez rider free#
The Towns of Chapel Hill and Carrboro both offer a variety of free transportation options, including greenways, bike lanes and the Chapel Hill Transit bus system.Ĭhapel Hill Transit provides fixed-route and demand-response bus services throughout the two towns while simultaneously operating longer routes within the Triangle area.
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